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Privacy

Interested
According to the art. 4, co.1, lett. i of the Privacy Code, "interested" is "the natural person to whom the personal data refers". In this case, it is the users who fill out the form with their data to use the service.

Privacy Policy

1. INTRODUCTION

Triscovery Srl recognizes the importance of protecting the privacy and rights of Users who use its site and its services. Internet is potentially a very powerful tool for the circulation of personal data; Triscovery is committed to respecting the regulations regarding the protection of personal data and security in order to guarantee safe, controlled and protected browsing of users.

This privacy statement may be changed in the future to ensure continued compliance with all applicable rules and regulations in the event of modification or update.

Users are advised to carefully read the rules applied by the company to collect and process personal data and continue to provide a satisfactory service.

 

2. WHO IS THE OWNER OF YOUR PERSONAL DATA?

When this Privacy Policy mentions " Triscovery ", "the Site", "the Company" refers to Triscovery Srl , a company registered with the Trapani Company Register n. 187004, VAT No. 02652010816 with registered office in Via Quiete, 14 - 91100 Trapani.

This Privacy Policy, which complies with the rules on the protection of personal data, describes the methods applied by the company to collect and process the personal data of the following subjects :

  • Users who consult and use the website.
  • Users who use the service.

The user is informed that his personal data is stored and processed by Triscovery according to the methods and for the purposes listed below, in accordance with the methods and purposes permitted under the General Regulation (EU) 2016/679, dated 27 April 2016, on data protection (GDPR).

 

3. WHAT CATEGORIES OF PERSONAL DATA DO WE COLLECT?

We cannot help users to book Activities nautical without information, for this reason we need some basic data when users use our services. Here are the categories of personal data that we process:

3.1. Personal data provided by users

3.1.1. The personal data and on 'Activities preferences that users share with us when they require price information, by registering with an account, signing up for newsletters, requesting assistance from clients and users who provide us with information when they use other services on our Web site or data included in user comments, reviews or messages sent via e-mail, telephone or chat. This data may include the name, last name, email address, phone number, the encrypted password, billing data and the date / time preferences and location necessary for selection of nautical activities and for the additional purposes stated in this section 4 of the Privacy Policy.

3.1.2. Sensitive data (for example, information relating to your health or disclosure of religious or sexual guidelines) that the User could voluntarily provide during a booking requesting transport or special needs , requesting cancellation or otherwise, requesting our team by phone customersupport via chat or by any means, when you make a reservation or at another time. We will use sensitive data only if and for the period strictly necessary to satisfy the User's request.

3.2. Personal data of third parties provided by the User

If the User intends to send the personal data of third parties, for example when he books on their behalf, he should provide us with the data of third parties only with their consent and after they have had access to this privacy statement.

3.3. Data relating to minors

Please note that Triscovery registration and booking services are not intended for children under 1 8 years.

3.4. Other personal data provided by users

We do not store any data of payment, this type of information is only sent to companies of any third trust me . Please see this Statement in section 4 for further details.

3.5. Personal data collected automatically

3.5.1. Information on visits and use of our website, through computer systems and software procedures used to operate the website during their normal operation following the use of Internet communication protocols. This category of data includes IP addresses or domain names of the users' computers connecting to the website, the URIs (Uniform Resource Identifiers) of the requested resources, the time of the request, the method used to send the request to the server, the size of the file received in response, the numeric code indicating the status of the response provided by the server (successful, error, etc.) type and version of the browser, language of the browser, operating system, geo-location, reference source, duration of visit, page views and navigation of the website, as well as information on the timing, frequency and model of use of the website and other parameters relating to the operating systems and IT environments of users. These data are used only to obtain anonymous statistical information on the use of the site and to check its correct functioning. The data could be used to establish liability in the event of potential computer crimes that damage the website.

For more details on cookies, please see the Cookie Policy.

3.5.2 . To the extent permitted by applicable law , when we receive additional information about Users, such as information on fraud detection and warnings from service providers and / or third-party partners for our fraud prevention activities.

3.6. Personal data collected by third parties

Some data is collected directly or indirectly from third parties. Here is an example of third parties with whom we share information:

  • Google Analytics - collects information on how visitors use our website.
  • Google Adwords - collects information on how visitors use our website.

 

4. WHY WE COLLECT PERSONAL DATA FROM USERS?

Users' personal data will be processed by hand or by electronic means which are such as to guarantee, in relation to the purposes for which such data are communicated and collected, data security and confidentiality, as well as to prevent unauthorized access to such data , for the time strictly necessary to achieve the purposes of its collection.

The data will be processed at Triscovery's legal and operational headquarters and at the server farm and at the offices of the parties to whom such data may be communicated.

In general, we use users' personal data to provide the requested services, process payments, send marketing and promotional communications, notify important changes to the booking or to our website and to provide our content and announcements that we believe may be yours interest. In particular:

  • for collecting, storing and processing data in order to establish and maintain in operational and administrative terms, the transaction c onnessa to providing the requested service;
  • to send communications via e-mail, telephone or SMS on the reservation , including communications relating to the good performance of the same or cancellation due to adverse weather and sea conditions ;
  • to comply with legal or regulatory obligations and requests;
  • p er the collection, storage and processing of data for effettuar and anonymous statistical analysis and / or aggregate;
  • to send by e-mail, telephone, mail, SMS, except where denied by the User, Triscovery advertising material on products or services similar or related to the services or products offered on the website;
  • only with the explicit consent of the user, to send via e-mail, telephone, mail, SMS the best travel / leisure offers and offers for services or products provided by the operators;
  • to protect our website and our system and to prevent and detect fraud, security incidents and other crimes;
  • to verify compliance with our terms and conditions and for the establishment, operation or defense of legal claims.

If the User refuses to provide his personal data, he may not obtain the services requested in relation to the purposes referred to in points of Section 4; furthermore, Triscovery could be prevented from providing the service correctly and to comply with the contractual obligations set out in the terms and conditions.

The User's refusal to provide his data or to give his consent for the purposes indicated in the points of section 4 implies that Triscovery will not be able to send the User his own offers indicated in the points of section 4.

 

5. IN WHICH LEGAL CONTEXT DO WE TREAT YOUR PERSONAL DATA?

We will process the User's personal data, where necessary, in order to :

5.1. fulfill a contract, or take measures related to a contract , also in order to provide the offer, process the payment and respond to requests and reservations made by the user;

5.2. respect the law and establish, exercise or defend our legal rights;

5.3. to pursue our legitimate interest :

5.3.1. improve our websites, features and products;

5.3.2. marketing;

5.3.3. improve our service and our offers;

5.3.4. guarantee the safety of the website;

 

6. WHO MANAGES THE PERSONAL DATA OF THE USER?

Triscovery will ensure that all personal data is not disclosed and are processed so as to ensure its security and confidentiality, as well as imp Edire unauthorized access. All personal data and information provided by Users can be communicated, for the purposes indicated above, to the following categories of subjects:

6.1. Employees and / or collaborators of the company who provide assistance and advice in matters of administration, accounting , legal affairs, user assistance, IT systems and those responsible for maintaining the corporate network and app hardware / software equipment;

6.2. The nautical operators and all other parts to which the communication of the data is necessary for the execution of the contract.

6.3. The parties whose right of access to the data is recognized by law or by orders issued by the competent authorities .

6.4. The parties delegated and / or appointed by the data processing managers to perform activities related to the provision of the service.

For example, we share part of the data with the following third-party partners for the purposes described in section 4 of this privacy statement and in accordance with the data protection law: Google Analytics for the use of the website; Google AdWords for website usage; Lemon Way for payments.

 

7. HOW LONG WE KEEP YOUR DATA?

We will store your personal information in relation to the services we provide to you. In addition to the above, if you are subscribed to our newsletter, we will keep your e-mail address for this purpose until you ask to be deleted.

Your personal data will generally be kept for a maximum of 4 years. However, we may retain your personal information for more than 4 years if we needed to fulfill our contractual obligations towards you and towards the law requires us to keep them for a longer period.

 

8. TRANSFER OF PERSONAL DATA OUTSIDE THE EUROPEAN ECONOMIC AREA (EEA)

Some third parties to whom we may transfer your personal information may be located outside the EEA. In the event of a transfer, we will endeavor to ensure that appropriate safeguards are in place to protect your data which may include the inclusion in a data transfer agreement with such third parties to ensure adequate protection of your information.

 

9. WHAT ARE YOUR DATA RIGHTS?

According to the General Regulation (EU) 2016/679, of 27 April 2016, on data protection (GDPR), the following rights are recognized in relation to the processing of personal data:

9.1. Right of access. Users have the right to know the personal data we have collected about users and, in this case, to obtain a copy of such data and information on the processing.

9.2. Right of rectification. Users have the right to update, correct errors, modify data that may be inaccurate or incomplete.

9 .3. Right to cancellation. Users have the right to cancel or limit the processing of data or part of the data we have collected on users in the event that the processing is illegal or that the purpose for processing or storage has failed .

9.4. Right to object. Users have the right to object to the processing of user data in the event that the purpose of the processing is direct or that the processing should be interrupted for reasons related to the personal situation of the Users, unless they are able to demonstrate valid legitimate reasons to continue to process them or that the treatment is necessary for the exercise or the defense of the legal claims.

9.5. Right to data portability. Users have the right to receive a copy of the personal data provided by users in a structured and commonly used format.

9.6. Right of withdrawal. Users have the right to withdraw any consent they have provided in relation to the processing of personal data, although we may have other legal reasons for processing user data , such as keeping accounting and tax records.

To exercise your rights, send an email to help@triscovery.com or send the request by mail to the following address: Triscovery Srl , Via Quiete 14 - 91100 Trapani . In your request, you must clearly state:

  • your personal identity, stating your full name and e-mail address you used to create an account;
  • the right or the rights you are exercising.

The exercise of these rights is free, unless you make unjustified or excessive demands.

 

10. OUR CONTACTS

This website is owned and operated by Triscovery Srl

You can contact us:

10.1. by mail, to Triscovery Srl Via Quiete 14, 91100 - Trapani.

10.2. by phone +39 393.8942947

10.3. via email using help@triscovery.com

Terms

PREMISE
Thunder Srl is an Italian company that manages the Triscovery software, the digital platform and related applications, used to present, compare, book, rent, and purchase tourism services, acting as an intermediary between:
Consultants and Users
The following are defined as Consultants: (Operators, Companies, Enterprises, Physical Persons etc) those who are eligible for the sale of services.
The following are defined as Users: buyers, natural persons over eighteen years of age (B2C), associations, companies, companies (B2B) who correspond to a fee established for the requested service
Consultants and Users must agree to the Terms and Conditions of Use set forth below:
Thunder Srl selects its Consultants to make the website: Triscovery.com easy and allow you to:
• organize, book, recommend, communicate between Users and Consultants, pay with electronic transaction
• Thunder Srl is not directly involved in transactions between User and Consultant
• Thunder Srl does not have control over the quality of the proposed activities, safety, morality and/or legality, veracity, accuracy and content offered and/or published by Consultants on the Platform
• Thunder Srl assumes no responsibility for the sales contract and its performance and does not operate as a Consultant
• Thunder Srl provides the site's features when visiting or purchasing from the Triscovery.com website
• the Commission is the amount that Thunder Srl charges the Consultant for the use of the Platform, and is applied to each purchase by the User and calculated as a percentage of the cost of the experience.

• The cost of the experience is the sum owed by the User to the Consultant in exchange for the use of the requested service; the figure reported is defined exclusively by the Consultant and includes tax and contribution charges, taxes.

GENERAL CONDITIONS OF USE OF THE PLATFORM
Thunder Srl with registered office at Via Sos Dorroles n5 in Cala Gonone (08022), a hamlet of Dorgali, registered in the Nuoro Companies Register at n 107921, VAT number: 01519100919
Please read these General Conditions of Use carefully,
The use of the Triscovery platform deems it appropriate to fully understand and fully accept the following clauses:
Triscovery.com offers a wide range of features and therefore there may be additional terms and conditions of third parties
• To access the Triscovery Platform you must register on the Triscovery.com website;

• ELECTRONIC COMMUNICATIONS
When the User uses the Platform, sends emails to Triscovery.com, communicates in electronic form; the information is exchanged via emails or notices and communications on the site, without prejudice to the specific legal provisions of a mandatory nature, for the purposes of this contract, the User agrees to receive communications from us in electronic form and recognizes that all contracts, notifications, the disclosures meet the requirement of written form, when required by law.
• COPYRIGHT, DATABASE AND CONTENT RIGHTS
All content present or made available through the Platform in the form of text, graphics, logos, icon buttons, images, audio files, digital downloads, data and software collections, lists or other databases, is owned by Thunder Srl or its content providers and is protected by Italian and international laws regarding copyright and database rights; It is not permitted to systematically extract and/or reuse parts of the Platform without the express written consent of Thunder Srl
You may not use Data Mining, robots, or similar acquisition devices to extract or reuse any substantial portion of the Platform, without our express written consent. Nor can the User create and/or publish his database that reproduces substantial parts (e.g. prices and lists of offered activities) of the Triscovery Platform without the express written consent of Thunder Srl.
It is not permitted to download and reuse texts and photographic material produced by Thunder Srl without the express written consent of Thunder Srl and any content authorized and used by Users must clearly report the author (Thunder) and redirect to one of the pages of the Triscovery.com website.

Thunder Srl Company has no control and no obligation with respect to:
what content is accessed through the platform; as well as what effect the content may have on the User
how the User can interpret and/or use the contents
to Users accessing the Platform
what action it might take as a result of exposing the contents

By accepting these General Terms and Conditions of Use, Thunder Srl is relieved of all responsibilities related to the acquisition or non-acquisition of content accessible through the Platform.
The contents of the Platform may contain information that may be considered offensive and/or inappropriate by some people. Thunder Srl is not responsible for the accuracy of the information, descriptions, or recommendations available through the Platform.

BRANDS
The graphic material, logos, page headers, icon buttons, fonts and trademarks included or made available through the Platform are trademarks or distinctive signs of Thunder Srl
Thunder's trademarks and distinctive signs, filed with the EUIPO (European Union Intellectual Property Office responsible for managing European Union trademarks and registered Community designs), may not be used in relation to products or services other than Thunder's, in such a way as to generate confusion among Users or in any way that could denigrate or discredit Thunder. All other trademarks not owned by Thunder Srl that appear on the Platform are the property of their respective owners, who may or may not be related to, connected to Thunder, or sponsored by Thunder.

LICENSE TO USE THE PLATFORM
Provided that the User complies with these General Conditions of Use, Thunder Srl or its content provider grants a limited, non-exclusive, non-transferable and non-sub-licensable license to access the Platform. This license does not include any right to resell the content, nor the right to collect and use lists, descriptions or prices of Activities, make derivative use of the Platform or the content, make any type of download or copy of account information for the benefit of third parties or use Data Mining, robots or similar data acquisition and extraction devices.
All rights not expressly conferred by these General Conditions of Use remain with Thunder Srl or its licensors, suppliers, publishers, owners or other service providers.
You may not reproduce, duplicate, copy, sell, resell, visit or in any other way use for any commercial use the Platform without our express written consent. You may not frame or use framing techniques to misappropriate any trademark, logo, or other proprietary information (including images, text, page settings, or format) of Thunder in the absence of express written consent from us. You may not use any meta tags or any other "hidden text" using Thunder's name or trademarks without our express written consent. The User must not misuse the Platform.
It may use the Platform only within the limits provided by law. Violation of these General Conditions of Use will result in the revocation of the authorization or License issued by Thunder Srl.

PLATFORM OPERATION
Thunder Srl carefully selects Consultants who can register on the Triscovery.com website and the related content. Thunder Srl reserves the right not to accept the registration of companies or legal entities that do not meet certain criteria of quality of activities, honesty and commercial transparency. Thunder Srl's judgment regarding the selection of Consultants is unquestionable.

The functions offered by the Platform:

A) SPONSORSHIP OF THE CONSULTANT:
The Consultant, on the Triscovery.com website, can present its Activities according to a "virtual showcase", consisting of audio-visual content (e.g. photos, videos and audio), and textual content (e.g. description of the Activities). Such content is created independently through its own Activity management panel. Any other content owned by the Consultant that is made available to Thunder Srl for publication on the Triscovery pages or on the various channels managed by Thunder Srl (pages and profiles on social networks, etc.) tacitly implies the granting to Thunder Srl of full authorization for use with a broad release and indemnity, including at a financial level.
All topics must be previously approved and reviewed by Thunder Srl, which can suggest and/or modify the content before publishing it on the site so that all Consultants have commercial visibility. Thunder Srl also provides Consultants with a photoshooting and, if necessary, video shooting service for Activities, retaining intellectual property as well as text composition for SEO purposes.

 

B) COMMERCIAL TRANSACTION "MARKETPLACE"
Thunder Srl offers Triscovery.com as a virtual platform for consultants and users to meet to facilitate the matching of supply and demand for services (Activities).
The Buyer can book and purchase directly through Triscovery.com the Activities published on the site.
The Consultant automatically accepts the User's reservation based on the availability entered independently via its control panel. Automatic acceptance of reservations is subject to the availability and times configured by the Consultants. The Consultant puts in place all the operations necessary for the execution of the Activity purchased by the User.
By way of example, assuming the reservation of a “daily mini-cruise excursion”, the Nautical Operator undertakes to allow access on board the mini-cruise by the Buyer as well as to guarantee the use of all the services included in the offer purchased by the User.
Failure to make the reservation due to the untraceability of the sold asset or serious and continued impossibility of providing the sold asset, as well as excessive delay in the execution of the asset leaves Thunder Srl full discretion to show the percentage of reservations characterized by anomalies (e.g. ratio between cancelled reservations and received reservations), to show the average delay time in the execution of the Activity and if these metrics are not in line with the averages found within the Platform, to delete the account of the Nautical Operator.

Please note that the Consultant has a simple and intuitive tool at his disposal to make the Activities being sold visible or invisible online. To avoid negative judgments or exclusion from the Platform, the Consultant must make the no longer available Activity invisible and therefore prevent the User from being able to purchase it.
It should be noted that, for proper management purposes, refund requests must be formalized following the official procedure established by Thunder Srl in the appropriate section of the User panel, accessible through the Buyer's data (email and password). In the absence of formalization, refund requests cannot be coordinated by Thunder's team.
By the fifth business day of the following month, in the absence of a claim or request for reimbursement, Thunder will make visible to the Consultant, the amount of money related to the transaction. The Consultant will receive by automatic transfer order made only once a month, the sum related to the activities, the sums of money, if positive, resulting from its commercial action on Triscovery will be credited net of applicable fees and costs.
The Thunder Fees invoice will be made available in the Billing Section of the Consultant's control panel.
The sum made available to the Consultant will be deducted:
(i) the commission for the use of the Platform equal to 20% + VAT which is equivalent to a retention of 24,40% of the amount transacted, where applicable (ii) any costs arising ex post relating to bookings whose monetary sums have already been made available previously by Thunder Srl To the Consultant; (iii) other costs documented and agreed upon in communications with the Consultant, such as, but not limited to, providing marketing services to facilitate the marketing of the Consultants' Activities

(iv) any expenses imposed by the Credit Card Issuing Companies regarding requests for reimbursement or transfer of the sums charged to the Purchasers' Credit Cards (so-called Chargeback).
(ii) The commission as a one-off annual fee for managing outgoing transfers is equal to €81.96€ + VAT automatically withheld from August bookings. For winter operators it will be requested at the end of the season March/April
For new members, the first year of use of the platform will be completely license-free. From the second year, the fee will be applied exclusively to operators who have achieved or exceeded a sales volume of 2000.00€.

At the same time as crediting the sum made available to the Consultant, Thunder Srl will issue a specific invoice for the amount of the Commission charged to the Consultant.
Thunder Srl is not responsible for the transaction, any fraudulent use of Credit Cards, or the quality of the Activities provided by the Consultants, and will evaluate, through its internal team, any complaints and reimbursement procedures.
Account deletion by Operators
The Operator may request at any time the cancellation of their account (after the first 12 months) from the Triscovery platform, provided that no active reservations are found.
In the event that there are already confirmed reservations, the cancellation request will be suspended until all existing reservations are completed, which must be duly completed. During this period, the availability calendar will remain active and cannot be blocked by the Consultant Once the last active booking is completed, the excursion will be automatically removed from the platform and the Consultant's account deleted.
The Consultant may not request account deletion for reasons related to a lack of understanding of how the Triscovery platform works; in such case, the Consultant is required to remain within the system for a minimum binding period of 12 (twelve) months from the date of account activation.
After that period, the Operator may request cancellation at no additional cost.
If the Operator requests cancellation before the 12-month period, Triscovery reserves the right to charge an amount equal to €150.00 (one hundred and fifty/00) + 22% VAT, as reimbursement for the costs of managing the excursion on the portal and the sponsorship activities, an amount that will be regularly invoiced.
Reservations, timelines, closing of dates and cancellations by the Operator:
Since most customers make reservations with little notice, Triscovery allows booking of activities and excursions until midnight (24:00) the day before the activity date, unless the relevant dates are previously blocked by the Operator.
If the Operator intends to make certain dates unavailable, simply blocking the dates on the calendar will not be sufficient, but they will be required to notify them of their closure by sending a message via SMS or WhatsApp to the contact details indicated by Triscovery no later than 6:00 PM the day before the activity date, so that the deadlines can be correctly blocked and managed by the platform.

In the absence of such communication within the above deadlines, dates will remain bookable and reservations made by Customers will be considered valid, confirmed and binding.
In the event that the Operator proceeds to cancel a valid and confirmed reservation, for reasons not attributable to Triscovery, the Customer will be entitled to a full refund of the amount paid.
In this case, the Operator will be charged the commission due to Triscovery, as well as a penalty equal to 25% (twenty-five percent) of the total amount of the reservation, to be understood as excluding VAT, to which the current VAT of 22% will be applied. This amount will be regularly invoiced by Triscovery.
Documentation obligations of the Operator
The Operator undertakes to provide Triscovery, at any time and upon simple request, if the documentation is not already present and updated in the platform database, with all the documentation necessary to prove the regularity of its activity, including, but not limited to:
Current business license and/or business registration;
Tax identification;
Copy of the valid insurance certificate compliant with current legislation;
Vessel registration document;
Any further documentation required by current legislation, by the competent authorities or necessary for the legal performance of the activity.
Failure to transmit, incompleteness, and/or non-compliance with the requested documentation may result, at Triscovery's discretion, in the temporary or permanent suspension of the account, as well as the removal of activities from the platform, without the Operator being able to make any claims or claims for compensation.

Use of contact data of Users
The Operator may only use the telephone number and email address provided through the Triscovery platform for the sole purpose of:
communicate any postponements, changes or cancellations of the activity due to force majeure;
provide the User with the location and information relating to the meeting point necessary for carrying out the booked activity.
The Operator is expressly prohibited from using contact data for purposes other than those indicated above, including, but not limited to:
the direct or indirect request for positive or negative reviews;
sending messages with intimidating, harassing, or inappropriate content;
the request to the User to cancel or modify the reservation at the expense of Triscovery or in order to bypass the platform system;
any communication aimed at circumventing fees, contractual conditions or services offered by Triscovery.
Any non-compliant use of Customer/User contact information will constitute a serious breach of these Terms and may result, at Triscovery's discretion, in the immediate suspension or cancellation of the Operator's account.
In such cases, Triscovery will be entitled to claim compensation for the damages suffered, which will be quantified on a flat-rate basis as follows:
€150.00 (one hundred and fifty/00) + 22% VAT for early cancellation of the relationship;
a penalty of 25% (twenty-five percent) + VAT of 22%, calculated on the total amount of all experiences actually booked through the Triscovery platform attributable to the Operator, regardless of their completion or cancellation status; 

flat-rate image damage, quantifiable in a range from €1,000.00 (thousand/00) to €5,000.00 (five thousand/00) + 22% VAT, based on the severity of the misuse of Customer/User data and the reputational impact on the platform.
Triscovery's right to act for the greatest damage, if demonstrable, remains unaffected.

 

Cancellation by the User and refund
The User may request the cancellation of his reservation up to 120 (one hundred and twenty) hours before the date and time of carrying out the activity booked, being entitled to a full refund of the amount paid.
The refund will be made by bank transfer, after notification by the User of the following data:
IBAN of the current account to be transferred to;
Account or associated card header;
Bank headquarters.
The User will be contacted by email or telephone/WhatsApp number provided at the time of booking for the collection of data necessary for the transfer.
The transfer will be made within 7-15 working days from the date of request for the refund, excluding Saturdays, Sundays and public holidays according to the Italian calendar.

B.1 - THE USER CREDENTIALS
The e-mail address and password that the User chooses will be used to access and use the Platform and to send communications. The password and any access key or other access credential are the "Credentials". The User is required to maintain the secrecy and security of his/her Credentials. The User cannot communicate his/her Credentials to third parties (who are not authorized to use the Account).
The User initiates transactions using their Credentials. After consenting to a payment authorization or reservation, the User may not revoke the authorization or otherwise revoke the consent to the execution of the transaction. In case of compromise of Credentials, the User is obliged to notify promptly by writing to help@triscovery.com, so that we can suspend the Account with our Platform and avoid unauthorized transactions.

B.2 - PERMITTED USE
The User must observe all regulations, rules and regulations applicable to the use of the Platform, including by way of example, our rules of use described in this agreement. Without prejudice to the foregoing, the User may not act as a payment service provider, intermediary, service agency, or otherwise resell the use of the Platform on behalf of third parties, for example, by moving, processing and transmitting funds on behalf of third parties.


C.1) THE CONSULTANT'S ACCOUNT
C.1.1 - DIFFERENCE BETWEEN CONSULTANT'S "PAYMENT ACCOUNT" AND "BANK CURRENT ACCOUNT”
For the Consultant, the "Payment Account" is not his bank account, but software for managing his transactions. To use the Payment Service, the Consultant requires a "Payment Account" to which he or she can associate his or her own bank account.
The Consultant's "Payment Account" is activated at the same time as joining the Platform (creation of an Account, as defined below) and is governed by the provisions of this Agreement. In its control panel the Consultant may set the bank details of its bank current account on which to receive the amounts linked to the transactions following the conclusion of the same.
Opening the “Payment Account” does not incur any costs for the Consultant.

C.1.2 - ELIGIBILITY TO USE THE PAYMENT SERVICE
To use the Payment Service, the Consultant and the User must provide complete and correct registration data and in the case of registration of a natural person (e.g. Buyer B2C), the User must be at least 18 years old. For the Consultant who registers as a legal entity, the company, enterprise, or activity, must have been established and authorized to operate in one of the countries we support, indicated on our Sites at the time the Account is opened. In order to open and maintain an Account the Consultant must meet our eligibility requirements. All activities carried out through an Account are considered by us as being carried out by the Registered User. You may not use the Account on behalf of other natural or legal persons. In case of variations, the User is required to update the registration data promptly, so that it is always complete and correct. We reserve the right to refuse to allow or stop using the Platform to natural or legal persons, and to close the Account of legal persons, at any time and for any reason.
C.1.3 CONSULTANT'S ACCOUNT
The creation of an Account for the Consultant presupposes the creation of a "Payment Account" and the reporting of one's own "bank current account". The Consultant may only use an Account to sell services related to its business. The Consultant is required to provide his contacts and billing details (e.g. company name or name, address, telephone number, email address, VAT number).

C.1.4 - THE ROLE OF THUNDER
With the exception of our Platform management and updating activity, we are not involved in the underlying sales operations that occur between Consultant and User.
The User authorizes the Third Payment Institute to withhold, receive and disburse funds in accordance with its payment instructions. We are neither Consultants, nor Users of the Activities that are for sale on Triscovery, and we are not a party to the sales contract. We will not mediate in case of legal disputes between Consultant/s and User/s nor will we operate or execute any sales contract.
The Consultant is responsible for all sales that take place through the Platform. Our name and/or the name of the Third Payment Institute may appear on the Buyer Card statement and may also display, at our discretion, the name of the Business or the business name of the Consultant.
A User's obligation to pay for an Activity purchased through the Platform is fulfilled when the User correctly and fully pays for that Activity, without prejudice to Thunder Srl's ability to cancel reservations at any time if it finds any actions contrary to the regulations relating to the use of the Platform and promotions.
We are not trustees or trustees of the User or Consultant, we may use the services of one or more payment service providers and/or financial institutions (each referred to as a "Provider") to enable the use of the Platform and process transactions.

C.1.5 – KYC (Know Your Customer) VERIFICATION

We may ask Consultants to provide additional information to enable Lemon Way to verify the identity and/or identify the existence of the business as a necessary condition or before allowing the Nautical Operator to receive funds in its "bank current account".
We will be able to carry out, directly or through third parties, the investigations we deem necessary to validate the information that the Consultant provides, including, for example, verifications of commercial databases.
While we may take steps to verify the identity of our Consultants, we cannot and do not guarantee the identity of any Consultant. We are not required to take steps to verify the identity of other Triscovery Platform Users.
C.1.6 - ACCOUNT LIMITS
Your use of the Platform may be subject to the Account limits, including, without limitation, transaction volume limits or withdrawal restrictions. These limits are established based on performance and risk factors, including, for example, the assessment of the risks associated with the User's Account, its location. Notwithstanding the limitations of the Account, we may delay, suspend or reject a transaction, at any time, by a Buyer or otherwise suspend an Account, in the event that we believe that an unauthorized, fraudulent, suspicious or unusual transaction or use of the Account is taking place, taking into account previously occurring transactions and anti-fraud controls.

C.2) RECEIPT OF PAYMENTS
C.2.1 - ACCEPTANCE OF FUNDS
The Consultant may only use an Account to accept payments from Users who have purchased Assets sold through the Platform. The Consultant will receive the funds in its Payment Account as consideration for the sale of the Assets through the Platform. The issuance and transfer of the sums to the Consultant's "bank current account" will take place in the manner established in section 2 under point C) – Lemon Way Payment Service.
No interest or other sums will be paid to the Consultant on funds held in the Payment Account. Funds held on the Payment Account are not considered as deposits, so the Advisor is not protected by deposit guarantee programs.
C.2.2 - ACCEPTED PAYMENT METHODS
The Consultant may only receive payments to its Payment Account that are made through accepted payment methods, including credit cards, other payment cards (Cards) marked with the logo of supported Issuing circuits or Companies (the Issuers), and bank transfers. We may remove or add Cards or other accepted payment methods at any time without notice. Only Cards that receive an authorization from the relevant Issuer are processed.
C.2.3 - TRANSACTION PROCESSING
In accordance with the provisions of this Agreement, the Third Payment Institute processes payments and refunds for transactions sent through the Platform. The Consultant is responsible for the sales he makes using the Triscovery Platform. The Payment Institute may refuse to process any of the transactions it suspects to be fraudulent, unlawful or otherwise contrary to the provisions of this Agreement.

C.3) PAYMENT TERMS
C.3.1 - COMPENSATION AND RETENTION
To the extent permitted by law, we may offset the balance available on the Consultant's Payment Account against any sums due to us under this contract (Withholdings). All Withholdings will be charged at the time we process a transaction and will be made to the balance of the Consultant's Payment Account.
If the amount of the sums due by the Consultant exceeds the balance available on the Payment Account, the Consultant must provide for the payment of the Withholdings in full upon receipt of our invoice. In addition, all costs associated with the recovery of sums due in addition to the amount recovered, including, without limitation, fees, legal fees, commissions of debt collection agencies and any applicable interest, shall be borne exclusively by the Consultant, who shall provide for their payment upon receipt of the relevant invoice

C.3.2 - PROCESSING ERRORS
In the event of errors in the processing of a transaction, the Nautical Operator shall authorize to arrange charges or credits to the respective Payment Account, as applicable, to correct such errors, provided that this is done in accordance with applicable laws and regulations.

C.3.3 – TAXES
The Consultant is required to calculate all applicable taxes and duties, including without limitation, sales, consumption, transfer taxes, value added tax, withholding taxes and other taxes and/or duties assessed, incurred or to be collected, paid or withheld for any reason, or otherwise relating to any action or omission by the Consultant or their respective employees, agents, contractors or representatives.
The Consultant is also required to calculate, charge, declare and pay the Taxes due to the competent tax authority, Thunder Srl is not required to establish the applicability of the Taxes, nor to have any liability in relation to the calculation, charging, declaration or payment to the tax authorities of the Taxes arising from a transaction.
C.3.4 – MANAGEMENT OF TAX DOCUMENTS
The Consultant with a VAT number must issue a regular invoice or tax receipt to the User for the amount due (price of the Activity), without the intervention of Thunder Srl
D) CANCELLATION OF THE RESERVATION BY THE CONSULTANT
Given that the Consultant can cancel and update, without any penalty, the Availability of Activities not yet booked by the User,
It is agreed that the Consultant is permitted to cancel reservations, automatically confirmed and paid on the Platform, only in the event of a justified reason related to force majeure, such that the Activity is not usable.

By way of example, we mean only those extraordinary cases that go beyond the reasonable control of the Consultant, such as: adverse weather conditions, natural disasters, fuel supply interruptions and strikes. The special nature of these events allows the Consultant to cancel reservations via their panel starting 120 hours before the time and date of the start of the Activity.
In the event that the Consultant exercises this option, and for the proposed Activities reservations have already been made by a User, the latter will be compensated in full for the sum paid in consideration at the time of the reservation.
The Consultant undertakes to report, through its control panel, the Activity as not performed specifying the causes of force majeure that have occurred. Thunder reserves the right to carry out all necessary checks to prevent any fraudulent behavior towards Users.
If the Consultant is unable to provide the booked Activity on the same day of booking, he undertakes to propose to the User further proposals aimed at using the Activity in an alternative manner, for example, changing the booking date using the Voucher sent by Thunder following the first booking.
If, following this communication, the User renounces his reservation and does not wish to take advantage of any other Activity offered by the Consultant, he will be entitled to a refund of the full amount paid.
The Consultant undertakes to accept the request for reimbursement that will be requested by the User through the automated system of the Platform.

E) CANCELLATION OF THE RESERVATION BY THE USER
Pursuant to Article 59 of the Consumer Code, paragraph 1, letter n), Consultants, when registering their Activities, may exclude Users' right of withdrawal. That is, during the creation of the Activity Sheet, the Consultant may select the Option “Reservation that cannot be cancelled“, and the Option itself will be highlighted when the User views the Sheet for correct information on the purchased Activity.
In the event that the Consultants derogate from the provisions of art. 59 of the Consumer Code, the User is granted the right to cancel his Booking in the manner and at the time indicated in point E.1.

E.1. CANCELLATION WITHIN 120 HOURS
The User who books an Activity on the Platform has the option to cancel the reservation already paid, by accessing their reserved area, within 120 hours from the time and date of the start of the disbursement of the Activity.
Exercising this option within the indicated deadlines requires Thunder Srl to immediately update the availability of the Activity on the Platform, allowing other Buyers to make the reservation. The User who cancels his reservation within the indicated time will be entitled to the Total Refund of the amount paid.
1. Cancellation without justification:
• In the event of cancellation by the Partner without valid reason, the customer will receive a full refund of the amount paid.
• The Partner will be subject to a penalty equal to 25% of the sale price for each customer involved, in addition to the commission that falls to Triscovery.
• Triscoery reserves the right to withhold or issue an invoice for the amount of the penalty.
2. Cancellation due to force majeure:
• In the event of cancellation due to unpredictable and uncontrollable events (force majeure), the user will still receive a full refund.
• No penalty will apply to the Supply Partner.

E.2. CANCELLATION BEYOND 120 HOURS
The User who after booking an Activity on the Platform, accessing his reserved area, proceeds to cancellation beyond the time indicated in the previous point E.1., will lose all rights, including reimbursement to the consideration paid at the time of booking.

Upon occurrence of this eventuality, Thunder Srl will apply the vacuum fully, billing its Commission to the Consultant.
The Consultant will be entitled to receive the consideration collected at the time of booking net of Thunder Fees and nothing will be due to the User.
CALENDAR MANAGEMENT AND CONSULTANTS' RESPONSIBILITIES
Triscovery is committed to providing a punctual and transparent service but cannot be held responsible for any overbooking resulting from out-of-date or inaccurate calendar management by Consultants and/or partner operators. In such cases, since it is a carelessness attributable directly to the operator and not a cause of force majeure, it will not be possible to proceed with automatic reimbursement to the User. We therefore urge all operators to keep their calendars constantly updated to ensure a reliable experience that meets user expectations.
In the event that a reservation occurs and the Consultant requests its cancellation for reasons not related to unpredictable and/or uncontrollable weather conditions (such as, but not limited to: overbooking, damage to the vehicle, unavailability of staff or other organizational reasons), and the cancellation is not communicated to our company in time, Triscovery will provide a full refund to the final customer, still withholding its expected commission on the ticket price, plus a penalty equal to 25% of the total value of the ticket. This amount will be charged to the Consultant responsible for the late or unjustified cancellation.  

If this is the first and only reservation made and there are no available funds to withhold, an invoice will be issued in the name of the Consultant, for the amount corresponding to the commission due to Triscovery, plus a 25% penalty on the entire value of the ticket. This invoice shall be paid no later than 5 (five) days from the date of issue.

G) MANAGEMENT “CONNECT”
The Consultant who intends to equip his organization with a digital application capable of synchronizing the management of his online and offline sales network, can activate the Connect module. The activation of the Connect module requires the Consultant and the entities that constitute its online and offline sales network to fully accept these terms and conditions:
The additional functions provided by the Connect module allow the Consultant to manage its sales network offline and online, as well as its affiliate processes stipulated with third parties.
Thanks to the Connect module, the Consultant can integrate the Thunder Booking Engine algorithm on their website or social web pages. Transactions concluded through the Booking Engine incur a reduced commission of 4% + VAT, equivalent to a 4.88% withholding of the transacted amount.
All functions provided by the Connect module for managing the offline sales network and affiliate processes with third parties do not incur costs for the Consultant or the third parties it enables.
Affiliation processes are business collaboration agreements between Consultants and third parties, through which Consultants recognize a fee on transactions concluded through third parties. Since these are regulated commercial relationships between Consultants and third parties, Thunder is not involved in the definition of such agreements, therefore the regulation of the agreed obligations falls to the parties involved.
Third parties, authorized by Consultants, are required to comply with the terms and conditions of the Platform and provide Users' data only with their consent and after they have accessed the Privacy Policy.

LIABILITY OF THUNDER Srl
Our commitment is maximum to ensure that access to the Platform is provided without interruption and transmissions occur without errors, however, due to the nature of the Internet, uninterrupted access and the absence of errors in transmission cannot be guaranteed. In addition, its access may also be occasionally suspended or restricted to allow repair work, maintenance, or the introduction of new functions to be carried out. We work to contain the frequency and duration of these suspensions and obstacles.
You will use the Platform made available by Thunder Srl in the knowledge that the latter does not guarantee anything regarding the identity, legal capacity, seriousness of purpose and/or other characteristics of advertisers, the quality, lawfulness and security of the Activities subject to the offers, the veracity and accuracy of the descriptions provided.
Thunder Srl also does not guarantee the success of the transactions.
The User also assumes all responsibility for any damage that may result to His computer system from the use of the Platform. By using the Platform, with prior consent for Privacy purposes as per the specific form, the User can receive advertising material from third parties whose origin and content Thunder Srl is completely unrelated and for which he assumes no responsibility.
Thunder Srl will not be responsible for
(i) losses that are not a consequence of our violation of these General Conditions of Use
(ii) for any loss of business opportunity (including lost profits, revenues, contracts, presumed savings, data, goodwill or unnecessarily incurred expenses)
(iii) any other indirect or consequential loss that was not reasonably foreseeable, either by you or by us, at the time you began using the Triscovery Platform.

We shall not be liable for any delay or failure to comply with the obligations under these general conditions if the delay or failure results from fortuitous event or from force majeure. This provision does not affect the rights of Buyers deriving from the law and in particular the right to enjoy the booked Activities within a reasonable time or to be reimbursed in the event of failure to provide the booked Activity due to circumstances arising from fortuitous events or due to force majeure.
Existing legal provisions in some states may prohibit the liability limitations now indicated. In the event that these provisions are found to apply, the limitations of liability now indicated will not take effect and you may be granted additional rights.

3.1 - LIMITATIONS OF LIABILITY
Within the limits provided by applicable law, we and our respective employees, directors, agents and representatives disclaim any liability for indirect, incidental, punitive or consequential damages arising out of or related to this contract, the Triscovery site and materials or your use of the Platform (including your inability to use the Platform). 
Furthermore, and subject to the foregoing, within the limits provided by applicable law, we and our respective employees, directors, agents and representatives disclaim any liability for damages arising out of or related to the Activities purchased or transactions entered into through the Platform, subject to the provisions of these Terms and Conditions of Use and within the limits provided by applicable law, in no event the aggregate liability of us or our respective employees, directors, agents and representatives arising out of or connected with this contract or the transactions contemplated herein, by contract, wrongful act (including without limitation liability for fault or damage), warranties, or otherwise, may exceed the amount of Fees obtained by us in connection with your use of the Platform in the three (3) months immediately preceding the event that gave rise to the claim.
Notwithstanding the foregoing, under no circumstances may we be held liable to You for any default or delay by us (or our employees, agents or representatives) in the performance of the obligations under this Agreement, in cases where such failure or delay is due to abnormal and unforeseeable circumstances beyond our control and the consequences of which could not have been avoided despite all reasonable efforts to prevent them, or in cases where we are bound by other obligations by applicable law.

 

Existing laws in some states or jurisdictions do not allow limitations on implied warranties, or the exclusion or limitation of compensation for certain damages. In the event that such laws are applicable, some or all of the exclusions or limitations of liability may not apply, and You may have additional rights beyond those provided by this Agreement. Our liability is limited to the maximum extent permitted by law.

3.2 – COMPENSATION
E’ required to defend, indemnify and indemnify us and our respective employees, directors, agents and representatives from and against any challenge, cost, legal action, dispute or claim and from any loss, damage, liability, relief, penalty, interest and expense (including, but not limited to, attorneys' fees) arising out of challenges, lawsuits, findings, investigations, inquiries or other proceedings brought by any person in connection with: (a) an established or possible breach by You of the representations, warranties or obligations under this Agreement, including, without limitation, violations of our Policies; (b) established or possible injury, usurpation or violation of the rights of third parties or applicable laws arising out of Your use of the Platform; (c) Your use of the Platform; (d) a transaction sent by You through the Platform.

SUBJECTS USERS OF THE PLATFORM
Thunder Srl identifies the following macro-categories (Triscovery Users) as users of the Platform:
a) Consultants: the company, association with legal personality, or natural person operating in the nautical sector, in possession of the necessary authorizations to represent the legal person using the Platform and have the licenses, certifications, and permits necessary to provide nautical services as established by Italian and EU law or applicable local law.
b) B2C buyers without legal personality: to be considered natural persons and therefore not with legal personality and specifically all potential visitors to Triscovery.com.

c) B2B buyers with legal personality: to be considered exclusively entities with legal personality who operate specifically as users of the Activities.
Upon registration on the Triscovery website, you must choose to register with one of the above-mentioned categories of entities, committing to comply with the obligations relating to each of the above-mentioned categories.
Given that Thunder takes care of the creation of the content internally, it can, subject to the express written consent of the Nautical Operator, create the account in order to facilitate and speed up the registration on the Consultant's Platform. The Consultant accepts these General Terms and Conditions of use after the first access and through the use of the Platform.
The Consultant and Thunder Srl are independent and autonomous legal entities. Nothing contained in the Agreement may be interpreted in such a way as to suggest that between Consultant and Thunder Srl there exists or has been established an association, a joint venture, an agency or franchise agreement, a mandate agreement, a representative, subordinate employment or other equivalent relationship of control, representation, subordination or coordination.
Thunder Srl is not an auction house, nor does it act as an intermediary between the Buyer and the Consultant.
The Consultant does not have powers to make statements, formulate or accept proposals offered in the name and/or on behalf of Thunder Srl, nor can it make statements and/or make any statements (on its Sales Channel or elsewhere), which may contradict what is indicated in this article.
Thunder, in turn, has no powers to make statements, formulate or accept proposals or offers in the name and/or on behalf of the Consultant.

Thunder is and remains completely unrelated to the Purchase agreement and the resulting relationship between the Buyer and the Consultant, in no way can the agreement give rise to an exclusive relationship between Consultant and Thunder.
Nothing expressed, indicated or implicitly implied in the Contract is valid or may be valid for the purpose of determining, by entities other than the Nautical Operator and Thunder, the emergence of rights, powers, claims and/or claims regarding the subject matter of the contract.
The contract and all related terms, conditions, representations, damages, warranties, and provisions made therein are intended to be, and are solely, for the exclusive benefit, as applicable, of Thunder, the Consultant and/or the Users.
The Consultant will be solely and exclusively responsible to Thunder, the Buyer and/or any other party, even outside the Agreement, for any use that third parties, authorized by the Consultant itself or not authorized by it, make of the Authentication Credentials, the Site, the Platform and/or the Marketplace.
4.1. OBLIGATIONS FOR NAUTICAL OPERATORS
The term "NAUTICAL OPERATORS" refers to the category of subjects sub a) (defined above) who have their own web page on Triscovery.
The Nautical Operator must provide Thunder Srl with the personal information requested by the Platform, also committing to keeping it up to date and ensuring its veracity, completeness and precision. All information provided at the time of the original registration request will be included in the registration data. All registration data of the Nautical Operator will be processed and used by Thunder Srl in compliance with the confidentiality and security rules provided by law, as indicated in the Privacy Policy.

The Nautical Operator undertakes to enter, in its control panel, any type of information relating to the proposed Activities, complete with calendar and Availability, price (including VAT) and any information relating to them and useful for making the Buyer satisfactorily informed about the proposed Activities.
This information will be used by Thunder Srl to prepare the Voucher relating to the offered Activity to be sent to the Buyer after making the reservation, including the analytical description of the start and end times of the Activity, the meeting place, telephone contacts and any equipment or clothing necessary for safe use of the Activity. The Nautical Operator assumes all responsibility for the Activity it sells and the commercial information it provides for publication.
Thunder Srl may in no way be held responsible for the unlawful, illegitimate, mendacious, or inaccurate content of the offers, by committing the Nautical Operator to hold Thunder Srl harmless and indemnify it from any request in this regard.
Thunder Srl is not liable in any way for damages or lost profits caused to the Nautical Operator or third parties.
The Nautical Operator undertakes in relation to the content of its offers to comply with all the provisions of current laws, with particular reference to the principle of good contractual faith and free competition.
The Nautical Operator undertakes to offer the Activities for sale on terms, in particular, of price and quality, at least equal to those he normally practices on the Sales Channels.

The Nautical Operator who has and/or uses any digital channel for the sale of their Activities online, a channel owned by them (corporate e-commerce), a direct channel, aligns the price of their Activities with those of the Platform, in order to make the marketing action more effective and to increase their sales volumes.
In fulfilling this obligation, the Nautical Operator may update its offer by providing reduced prices, if provided for in its price list, as well as group discounts.
Violation of this obligation to comply with its sales list, entails, pursuant to art. 9.3 of this contract, the right for Thunder Srl to unilaterally terminate the contractual relationship, and to delete the Nautical Operator's account from the Platform.
By registering on the Platform and accessing your reserved area, the Nautical Operator undertakes to constantly update the Availabilities of the Activities offered.
The Nautical Operator has the right to increase or decrease the Availability of his Activities completely independently taking into account that the reservations already made and visible in his panel as “reservations in progress“ are Reservations binding on Purchasers.
In order to make only real vacancies visible and purchasable, the Nautical Operator has the obligation to independently update the Availability of the indicated Activities, increasing or decreasing them, always taking into account the Reservations already made through its direct sales channel and therefore ensuring the effectiveness of the quantity of vacancies indicated.

4.2. OBLIGATIONS FOR B2 C and/or B2 B BUYERS
The term "B2C and/or B2B BUYERS" refers to the category of sub b) entities (defined above) that have the right to register on Triscovery.
In the event that they proceed to create their own personal page to take advantage of the Triscovery Services, access to the Triscovery Services is possible only after the conclusion of the online registration procedure, by which Buyer B2C and/or B2B expressly declares that they have read, understood and accepted these Terms of Use, as well as the conditions relating to Privacy. At the end of the registration process, Buyer B2 C and/or B2 B will receive a confirmation email to their email inbox appropriately indicated during registration.
Buyer B2C and/or B2B must provide Thunder Srl with the personal information requested by the Platform, also committing to keeping it up to date and ensuring its veracity, completeness and precision. All information provided at the time of the original registration request will be included in the registration data. All Buyer B2C and/or B2B registration data will be processed and used by Thunder Srl in compliance with the confidentiality and security rules established by law, as indicated in the Privacy Policy.
Buyer B2C and/or B2B responds directly to the content of its publications or communications and comments and in the event of negative reports from other Users, Thunder Srl has the right to take action against this.

Thunder Srl may in no way be held responsible for the unlawful, illegitimate, mendacious, inaccurate content of Users, committing Buyer B2C and/or B2B to hold Thunder Srl harmless and indemnify from any request in this regard.
Thunder Srl is not liable in any way for damages or lost profits caused to Buyer B2C and/or B2B or to third parties. Buyer B2 C and/or B2 B is responsible for the content of its messages, and in general for all interactions with other Users, including the possible use of the Platform and the “Reviews” section in compliance with all the provisions of current laws and the General Conditions of Use.
The B2 C and/or B2 B Buyer undertakes to communicate via the Platform each successful transaction and possibly to complete a form in which to enter the data of the transaction itself, including judgments on the counterparty to be submitted in the form of Ratings.
The B2C Buyer who uses other Triscovery services for non-professional or business purposes will consider himself to all legal purposes as a final "consumer", with the application therefore, as far as possible, of the legislation referred to in the Consumer Code (Legislative Decree 6 September 2005, n. 206 and subsequent amendments).

4.3. TRISCOVERY VOUCHER
Once the payment procedure has been successfully completed, the User will receive, via the email used at the time of registration, the Voucher Triscovery that can be printed.
The buyer must necessarily present the Voucher relating to the purchased Activity, printed on paper or displayed on a Tablet or Smartphone, to the Consultant who directly provides the Activity.
The reservation cannot be honored without the presentation of the valid Voucher.
For security reasons, you may need to present a valid photo ID when submitting your Voucher.

4.4 REVIEWS, COMMENTS AND OTHER CONTENT
E’ only Registered Users may post reviews, comments and other content, send e-cards and other communications and submit suggestions, ideas, comments, questions or other information, as long as the content is not unlawful (i.e. obscene, abusive, intimidating, defamatory, does not violate privacy, intellectual property rights and/or is not otherwise offensive to Thunder and/or third party or deplorable and is not or in any case does not contain viruses, political propaganda, commercial solicitation, chain of anthony, mass emails or any other form of spamming). You may not use a fake email address, pretend to be another person or subject, or otherwise lie about the origin of any content.
We reserve the right (but have no obligation to act in the absence of a complete report in its entirety to help@triscovery.com) to remove or modify such content. If you believe that any content, or a sales listing posted on the Platform, contains a defamatory statement or that your intellectual property right has been infringed by an article or information on the site or used in the Platform, we invite you to complete and email us at help@triscovery.com and we will take prompt action to eliminate any and all possible infringing by Users or third parties.
You assume full and exclusive responsibility to Thunder Srl and third parties for the content you post online.
Declares and warrants that it has, personally or otherwise, ownership or in any event availability of all rights relating to the content of what it publishes; that, on the date on which the content or material is published: (i) the content and material are accurate and relevant;

(ii) the use of the content and material it provides does not conflict with any of Thunder's applicable policies and guidelines and that such use does not cause prejudice to any third party.
Except in cases where any liability is attributable to the failure to remove illegal content following the receipt of a report to help@triscovery.com undertakes to hold Thunder Srl harmless from all legal actions taken by third parties against Thunder, arising from or otherwise connected with the content and materials you provide.
5. MINORS
If the Buyer is under the age of 18, he or she can only use the Platform by involving a parent or guardian.
6. APPLICABLE LAW AND COMPETENT COURT
These conditions of use are regulated and must be interpreted according to Italian Law. In the event of disputes relating to the interpretation and application of these general conditions of use and/or any non-compliance or poor service attributable to Thunder Srl and the related disputes, they will be transferred to the Forum of the place where Thunder Srl has its registered office, namely Via Sos Dorroles 5, 08022 Cala Gonone -Dorgali- Nuoro.
Any disputes between Users with regard to the purchases made through the Platform shall be governed by the respective general conditions of purchase and sale of the contracting parties, including any exclusive forum clauses.

7. VARIATIONS AND INTEGRATIONS OF THE CONDITIONS OF USE OF THE PLATFORM
We reserve the right to modify, suspend or discontinue, in whole or in part, your use of the Platform without notice. In such a case the Contract is intended to be terminated without any right of indemnity of the parties. In particular, we reserve the right to modify the functions of the Platform, policies, these General Conditions of Use at any time to offer new functions or to adapt to legal provisions and regulations.
The User will be subject to the policies and terms of the General Conditions of Use from time to time in force at the time he uses the Platform. Should any provision of these conditions be held to be invalid, void or for whatever reason inapplicable, that condition shall not in any event affect the validity and effectiveness of the other provisions.
We reserve, therefore, the right to modify, supplement and/or cancel in whole or in part the General Conditions.

We reserve, therefore, the right to modify, supplement and/or cancel in whole or in part the General Conditions.

Triscovery reserves the right to modify, update or integrate these Conditions, as well as the functionality, technical characteristics and operating methods of the platform, at any time, for technical, organizational, regulatory or commercial needs.

The changes will be made known by publication on the platform and will become effective from the date indicated therein.

It is the User's responsibility to periodically consult the current Conditions. Using the platform after the changes are published brings full acceptance of them.

It is understood that any changes may not retroactively affect reports already fully performed

8. WAIVER AND OPT-OUT
In the event of your failure to comply with these General Conditions of Use, our failure to exercise our right to act against you does not represent our waiver of action for the violation of the obligations you have assumed. In the event of serious violations of these General Conditions of Use, Thunder Srl reserves the right to suspend access to the Platform without any possibility of reimbursement or compensation.
Any termination of the contract entails an immediate ban on access to the Triscovery.com website and the deletion of all data and/or the web page in the name of the defaulting User, including the cancellation of ongoing reservations, without any liability to the contractual counterparty who may contact the User excluded from the site directly.
PROMOTION AND DISTRIBUTION
Triscovery reserves the right to promote and distribute experiences uploaded to the platform through third-party channels, including, but not limited to, OTA (Online Travel Agencies) and other sites or platforms deemed appropriate and functional for visibility and sales. Some experiences for marketing reasons and greater visibility may be published and sold on other third-party channels (OTA) at a higher price.
Adherence to the Triscovery platform by the Consultant implies automatic acceptance of that possibility, without the need for further authorization or specific communications from the Consultant. The experiences may therefore also be published and promoted on behalf of Triscovery on those platforms, maintaining the economic and operational terms agreed between the parties unchanged, unless otherwise agreed in writing.

Price setting and experience reporting
The Consultant is required to communicate to Triscovery the updated prices of its experiences by the deadline of December 31st of the previous year, so as to allow the publication and bookability of activities for the following season in the shortest possible time.
Should the prices, days or times of the experiences not be communicated in the terms indicated above, Triscovery reserves the right to automatically resubmit the prices, days and times of the previous year, without any obligation to further communicate or notify the Consultant.
In the event that the experiences are made bookable before the new prices are communicated and reservations are made by the Users, the Consultant will be obliged to accept the reservations at the previous year's price, without the possibility of retroactively changing the amount already confirmed.
In any case, failure to report data within the required deadlines does not entail any liability for Triscovery, and experiences will be made bookable according to the parameters inherited from the previous year.

9. DURATION AND RESOLUTION
9.1 – DURATION
This Agreement is effective from the date the User registers to open an Account with us on Triscovery. The Agreement remains effective until terminated in accordance with the provisions of this Section.
9.2 - WITHDRAWAL BY HIM
Consultants who have any remaining reservations in progress with the Users, must, in any case, perform them in the times and methods offered. If you cease to use the Platform, for a period of at least 24 months, you indicate that you wish to terminate this Agreement and we will terminate Your Account.
Upon closing of Your Account, any pending transactions will be canceled. The sums we hold in your Payment Account at the time of closing, net of any sums due by you or that cannot be paid under this Agreement, may be transferred, provided that all authentication requirements for withdrawals have been met (for example, you may not close your Account to waive payment restrictions).
In the event that an audit is in progress at the time of closing the Account, its funds may be withheld. Where his right to receive the disputed sums, in whole or in part, is subsequently established, the relevant sums shall be remitted to his Bank Account.

9.3 - SUSPENSION OR TERMINATION BY US
Except as otherwise agreed in writing, we may terminate this Agreement, for any reason at any time, with two (2) months' written notice.
Subject to the foregoing, we may suspend and prevent access to Your Account (including, without limitation, sums in Your Payment Account) if
(a) you will violate the provisions of this Agreement,
(b) it is established that your risk profile is not acceptable,
(c) will provide or has provided false, incomplete, incorrect or misleading information (including, without limitation, any registration data) or has engaged in fraudulent or unlawful conduct,
(d) we will consider there to be security issues in relation to your Account, including your Credentials,
(e) We will determine that there has been unauthorized or fraudulent use of your Account or payment information associated with your Account. In these cases, you will be informed of the suspension of your Account and the reasons for such suspension, where possible, before it occurs or at the latest shortly after it occurs, except in cases where such communication could compromise security measures or is prohibited by applicable law.
We will reactivate your Account or Credentials, or replace them, if appropriate, once the reasons for the suspension have ceased to exist and your justifications have been evaluated.
In the event of failure to justify the disputes being suspended or failure to fulfill the obligations and these general conditions of use within fifteen days of notification of suspension, the contract will be deemed terminated by law pursuant to art. 1456 of the Civil Code.
You will need to inform us by writing to help@triscovery.com to request the reactivation of your Account.

Language of Conditions and foreign customers
For all Customers who do not speak Italian, these Terms have been translated into English and other languages for the sole purpose of facilitating understanding.
However, NOT understanding or misunderstanding the translated text cannot be attributed to Triscovery, as the translations were made faithfully and literally with respect to the original Italian text.
In case of discrepancies or doubts of interpretation between the versions, the text in Italian, which constitutes the official and mother tongue of these Conditions, as the language of the national headquarters of Triscovery, will always be authentic.
9.4- EFFECTIVENESS OF RESOLUTION
We may not be held liable to it for any compensation, compensation or damages of any kind, direct or indirect, including damages for loss of possible profits, advance sales, goodwill or for expenses, investments or obligations related to termination or suspension of use of the Platform.
In the event of termination of this Agreement for any reason:
(a) shall remain responsible for the payment of all Fees and other payment obligations relating to the use of the Platform accrued up to the date of termination;
(b) all licenses or other rights granted to the parties under this Agreement shall terminate with immediate effect;
(c) shall return or destroy and cease use of all Thunder Materials and Trademarks;
(d) shall no longer have access to the Sites.
Pursuant to and for the purposes set out in Articles 1341 and 1342 of the Italian Civil Code, it is declared that it specifically and expressly accepts, approves and therefore signs the provisions of the contract referred to in the sections:

• GENERAL CONDITIONS OF USE OF THE PLATFORM

• PLATFORM OPERATION

• THUNDER'S RESPONSIBILITY

• USERS OF TRISCOVERY SERVICES

• MINORS

• APPLICABLE LAW AND COMPETENT COURT

• VARIATIONS AND INTEGRATIONS OF THE CONDITIONS OF USE OF THE PLATFORM

• WAIVER AND RIGHT OF EXCLUSION

• DURABILITY AND RESOLUTION

The User declares that he has carefully read the Contract,
to understand its content and to accept it in full.

EXPERIENCES NOT TO BE MISSED

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LAST SEATS AVAILABLE

Cala Gonone

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DEPARTURE FROM

CALA GONONE

April - October

  • starting from
  • 80.00 €
  • Per person

GULF OF OROSEI MINICRUISE FROM CALA GONONE

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LAST SEATS AVAILABLE

Cala Gonone

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DEPARTURE FROM

CALA GONONE

April - October

  • starting from
  • 90.00 €
  • Per person

MINI CRUISE + CAVES OF THE BUE MARINO

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LAST SEATS AVAILABLE

Escursioni Pegaso. Tour nel Golfo di Orosei

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DEPARTURE FROM

CALA GONONE

April - October

  • starting from
  • 30.00 €
  • Per person

ONLY CAVES

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LAST SEATS AVAILABLE

Cala Gonone

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DEPARTURE FROM

CALA GONONE

June - October

  • starting from
  • 50.00 €
  • Per person

PANORAMIC TOUR

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LAST SEATS AVAILABLE

CALA GONONE

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DEPARTURE FROM

CALA GONONE

May - October

  • starting from
  • 120.00 €
  • Per person

MINI-CRUISE WITH BATH IN CALA GOLORITZE'

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LAST SEATS AVAILABLE

Cala Gonone

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DEPARTURE FROM

Cala Gonone

March - December

  • starting from
  • 30.00 €
  • Per group

Rent Car

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LAST SEATS AVAILABLE

Cala Gonone

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DEPARTURE FROM

Cala Gonone

March - December

  • starting from
  • 10.00 €
  • Per group

Noleggio Motorini

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LAST SEATS AVAILABLE

EGADI

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DEPARTURE FROM

TRAPANI

May - October

  • starting from
  • 90.00 €
  • Per person

LEVANZO AND FAVIGNANA IN YACHT SHALIMAR

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Pila

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DEPARTURE FROM

CONCA DI PILA

July - August

  • starting from
  • 40.00 €
  • Per person

ALPEGGI E LA LORO STORIA

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LAST SEATS AVAILABLE

PILA

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DEPARTURE FROM

PILA

December - March

  • starting from
  • 25.00 €
  • Per person

A SNOWSHOE WALK ON A STACK

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LAST SEATS AVAILABLE

VALLE DI COGNE

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DEPARTURE FROM

VALLE DI COGNE

December - March

  • starting from
  • 30.00 €
  • Per person

COGNE - SNOWSHOE WALK ENCHANTED FOREST

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LAST SEATS AVAILABLE

COURMAYEUR

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DEPARTURE FROM

PLANPINCIEUX

December - March

  • starting from
  • 35.00 €
  • Per person

SNOWSHOE WALK - VAL FERRET - MONT BLANC

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LAGO D'ARPY

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DEPARTURE FROM

MORGEX

December - March

  • starting from
  • 30.00 €
  • Per person

A NATURE WALK ON LAKE ARPY

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LAST SEATS AVAILABLE

MONTE BIANCO

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DEPARTURE FROM

COURMAYEUR

December - April

  • starting from
  • 30.00 €
  • Per person

SNOWSHOEING - LES SUCHES - MONT BLANC

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VAL DI RHÊMES

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DEPARTURE FROM

RHÊMES - NOTRE - DAME

December - March

  • starting from
  • 30.00 €
  • Per person

SNOWSHOE WALK IN VAL DI RHÊMES

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LAST SEATS AVAILABLE

EGADI

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DEPARTURE FROM

MARSALA

May - September

  • starting from
  • 80.00 €
  • Per person

GUIDED TOUR TO THE ISLANDS OF FAVIGNANA AND LEVANZO WITH LUNCH AND APERITIF

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LAST SEATS AVAILABLE

Favignana

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DEPARTURE FROM

Marsala Porto Turistico

August - October

  • starting from
  • 80.00 €
  • Per person

EGADI BOAT FROM MARSALA TO FAVIGNANA WITH LUNCH AND APERITIF

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LAST SEATS AVAILABLE

ISOLE EGADI

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DEPARTURE FROM

MARSALA PORTO TURISTICO

May - October

  • starting from
  • 85.00 €
  • Per person

2 ISLANDS - FAVIGNANA AND LEVANZO WITH LUNCH AND APERITIF

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LAST SEATS AVAILABLE

Favignana

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DEPARTURE FROM

MARSALA PORTO TURISTICO

August - October

  • starting from
  • 800.00 €
  • Per group

EXCLUSIVE EGADI BOAT FROM MARSALA TO FAVIGNANA WITH LUNCH AND APERITIF

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Egadi

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DEPARTURE FROM

MARSALA

June - October

  • starting from
  • 90.00 €
  • Per person

EGADI FROM MARSALA

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DISCOVER 181 experiences

WOULD YOU LIKE TO ADD YOUR EXPERIENCE?

JOIN US AS BOAT OPERATOR

OPEN
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WHY SHOULD I BOOK WITH YOU?

DISCOVER

Rent an exclusive boat

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Isole Egadi

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21/05/2019 - 03/10/2019

Soon available

DAILY EXCURSION WITH SNORKELING EGADI


An intense and emotional day at sea, with the possibility of having free snorkeling sets and an instructor and/or divemaster as support for your activities at sea.

Possibility to experience the thrill of breathing underwater with the BAPTISM OF THE SEA (Discovery scuba) using cylinders.

The activity is led by an instructor and/or dive master. ON REQUEST WE OFFER THE EXCURSION TO MARETTIMO.
DISCOVER
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Isole Egadi

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01/08/2019 - 30/09/2024

Soon available

LUXURY FAVIGNANA AND LEVANZO - EXCLUSIVE RENTAL

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Isole Egadi

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01/05/2020 - 30/09/2024

Soon available

LUXURY CHARTER MARETTIMO

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STINTINO

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13/05/2024 - 31/08/2026

  • 620.00 €
  • exclusive private trip

ON EXCLUSIVE YACHT IN STINTINO

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Polignano a Mare

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01/05/2021 - 08/11/2026

  • 750.00 €
  • exclusive private trip

SCIROCCO

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Santa Teresa Gallura

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01/05/2021 - 31/10/2026

  • 85.00 €
  • per person

EXCLUSIVE FAST BOAT BOAT

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CALA GONONE

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01/04/2020 - 15/11/2026

  • 120.00 €
  • exclusive private trip

EXCLUSIVE BOAT RENTAL

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DISCOVER ALL DESTINATIONS

SUBSCRIPTION NOW ON TRISCOVERY

TAKE ADVANTAGE OF THE FANTASTIC DISCOUNT CODES RESERVED TO THE COMMUNITY

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PROMOTION

INVITE YOUR FRIENDS
ON TRISCOVERY

10% discount for you

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BOOK AMAZING BOAT TRIP. FOR FURTHER INFORMATIONS, CALL US AT +39 3892430405

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